Redeeming a promo code
A promo code gives your account Planye+ free for a set number of days. Nothing is charged, no card is asked for, and you redeem it under Plan & billing, on the website or in the app.
- Sign inWith the account you want Planye+ on. Using Planye without one? Have a code? offers to sign you in or make one, and brings you back to the box.
- Open Plan & billingThe account menu at the foot of the spine, then Plan & billing. Have a code? is under the plans.
- Redeem itType the code and press Redeem. Planye+ starts straight away, and the page shows the day it ends.
- Use it everywherePlanye+ is on wherever you sign in with that account, the website and the app alike.
What a code gives you
Planye+ for the number of days the code carries, from the moment you redeem it, on the web and in the app. Nothing renews it and there is nothing to cancel: on the last day it ends. If you already have free Planye+, the new days are added after the ones you have.
When it ends
A week before the last day, a note at the top of the page says when. Keep Planye+ opens the plans if you want to carry on. If you do nothing, your planner goes back to the free plan: nothing is deleted, and anything over a free limit becomes read-only.
Subscribing starts a paid plan that same day, even with free days left, so there is no need to do it early.
Questions about promo codes
The details, for when you want them. Nothing here is required reading.It says the code does not exist
Check it against where you got it. A code is letters, numbers and dashes. Capitals and spaces at either end do not matter, but a letter O typed for a zero does.
It says the code has been used up
Each code can be redeemed a set number of times, and that one has reached its limit. Ask whoever gave it to you whether there is another.
It says I have already used that code
A code works once per account. If you meant to use it on a different account, sign out and sign in with that one before trying again.
It says that is a lot of tries
After ten tries in an hour, the box stops taking codes for that hour. The limit is per account, and it is there to stop anybody guessing codes.
Can I redeem a code in the phone app?
Yes. Sign in, open Plan & billing from the account menu, and Have a code? is under the plans, the same as on the website. Redeemed on one, Planye+ is on in the other too; if it does not show yet, close the app and open it again.
I already subscribe. Can I use a code?
Not while your subscription renews, because the free days would run while you are still paying. Cancel it first, and the code's days are added after the time you have already paid for.
I have been using Planye without an account
A code needs an account to belong to. Have a code? still opens under Plan & billing, and offers to sign you in or create an account; you land back on the box afterwards.
Do I still get the free trial afterwards?
Not on the website. The free trial there is for accounts that have never had Planye+, and a code counts as having had it.
Where do I get a code?
From Planye, when we share one: in a post, a message or a partnership. Codes are not sold.